Follow these steps to view the connected devices on your PC: Open Settings. Click on Devices. Click on Connected Devices and then the list that will appear will show all the devices that are connected to your Windows 10 computer. Displaying what Bluetooth codec is currently active is one of the system's limitations of Windows 10. STEP 1 – Open Run box by pressing Windows and R keys together. Type control in the text box and hit Enter. STEP 2 – Click on Troubleshooting. STEP 3 – Click on Hardware and Sound. STEP 4 – You will find a list of hardware here, locate Bluetooth and click on it. A pop-up window of Bluetooth troubleshooting will open. 4. Click the Windows Start menu and type "Bluetooth." 5. Click Bluetooth and other device settings. 6. Ensure Bluetooth is turned on. 7. Click Add Device or Add Bluetooth or other device. 8. Click Bluetooth. 9. Put your headset in Pairing mode. 10. Click your Bluetooth device. Once the Services window opens, locate Restart Bluetooth Support Service > right-click > Restart. After so, right-click on it again, choose Properties, then ensure startup type is on Automatic. Once done, please restart your computer and see if the wireless keyboard and mouse are functioning. Let us know the result. Here’s how to do it: On your keyboard, press the Windows logo key and R at the same time, then type control panel and press Enter. Type bluetooth in the search box and click on Change Bluetooth settings. Make sure you’ve ticked ALL THREE boxes in the Bluetooth Settings window and click OK. Check out the notification area to see if the Click hardware and sound and run the Hardware and Device troubleshooter. Restart Bluetooth Support Service. You may want to check if the related Services are started and running smoothly. To do this, press Windows key + R, type services.msc. Next, right-click on Bluetooth Support service and select Restart. Right-click your Bluetooth device and click Uninstall. 2) On your keyboard, press the Windows logo key and X at the same time and click Device Manager. 3) Expand Bluetooth. Right-click your Bluetooth device and click Uninstall. 4) Restart your computer. Windows will help you reinstall the Bluetooth device driver after the reboot. 3. Learn how to turn on Bluetooth, discover and connect Bluetooth devices with your PC, and use Swift Pair for quick pairing. Check your Windows 10 PC supports Bluetooth and find out how to fix Bluetooth problems. Number 1: Open up the devices window (search for Device Manager, and you will get the window). Number 2: Open up the View Menu. When I selected "Show Hidden Devices", my Bluetooth devices and installed drivers appeared. Now you should see Bluetooth on the device list. Click the arrow to open up the selections: Right click Start button to access Device Manager, locate Bluetooth device (if necessary from View tab Show Hidden Devices), on Driver tab see if Roll Back is available, if not try Update Driver, first automatically, then Browse, then Let Me Pick to try all previously installed Drivers. Sa42vnr.